Diversity Training and Assessment Services


CCSI supports organizations in developing a Diversity, Equity, and Inclusion (DEI) strategy
that is aligned with and embedded into your organization’s culture, mission and goals. Your
DEI strategy is a journey which typically spans three years, consisting of top-down and
bottom-up efforts. The strategic plan includes goals that link organizational business outcomes
with DEI results, as well as goals that call for systemic change through individual approaches
to education and learning.


CCSI’s in-person learning experiences cover a range of diversity, inclusion, and cultural
competence topics. The goal is to meet people where they are and educate rather than train.
Training efforts are typically designed as one-time events with a focus on tolerance and
sensitivity— and perhaps a small amount of skill building. Education is developmental,
ongoing, and focuses on competency-building through practice, reflection, and intentionality.
Educational topics can be tailored to the specific type of business, industry or organization as
well as the number of participants. Learning experiences focus on:

• Understanding diversity
• Using diversity to create an inclusive environment
• Fostering authenticity
• Understanding and avoiding “Groupthink”
• Fostering cultural competence
• Explore identities and intersectionality
• Using power, privilege and agency to dismantle structural racism
• Engaging in bold, inclusive conversations
• Cracking the code of implicit bias
• Facilitating inclusion and equity dynmanics for leaders



Not Racist Isn't the Same Thing as Anti-Racist
June 2020
Gender Bias Has an Effect on Applicants
March 2020
Structured Interviewing
February 2020
Celebrating Diversity in June and July
June 2019
Creating Equity and Inclusion Through Employee Development 
June 2019
Care Management Coalition Annual Training Conference Key Takeaway
May 2019
Encouraging Open Dialogue on How to Address Structural Racism 
March 2019
Download our Flyer


In the spotlight:

Racism: Public Health Crisis AND Business Imperative
Conscious Capitalism ROC Summit
July 15th, 2020
Increasing Diversity Means Taking a Deeper Dive Into Systems in Place
Rochester Business Journal
June 20th, 2020
Inclusive Cultures That Foster Diverse Leadership with Kesha Carter
For the Evolution of Business Podcast
November 21st, 2019
Kesha Carter Among Finalists for the ATHENA Young Professional Award
Greater Rochester Chamber of Commerce
October 2019

Inclusive Leadership Can Inspire Minority Employees to Achieve
Rochester Business Journal
August 30th, 2019
Kesha Carter

Kesha Carter

Chief Diversity Officer

Kesha Carter is a CDP (Certified Diversity Professional), she also holds a Six Sigma Green Belt from Villanova University and a PHR (Professional Human Resources) certification from the Human Resource Capital Institute.

Kesha has broken barriers as the first ever Diversity Program Manager for Paychex. In this inaugural role, Kesha was responsible for implementing efforts to change the scope of the employee landscape in ways that increases diversity in recruiting and...Read More