We have more than two decades of experience managing a broad array of service contracts on behalf of our customers across New York State. Our customers have the convenience of entering into a single contract with CCSI, allowing us to handle the multiple contracts necessary for various programs and services. We manage the process from beginning to end, from creating the service agreement to supporting the development, collection and monitoring of performance measures to ensuring contract dollars are used most effectively. By providing tools, knowledge and manpower, CCSI streamlines the contract management process, allowing our customers to reduce their workload, extend their capabilities and increase their visibility over their contracted services.
We know that certain projects require the presence of dedicated, on-site staff with specific skills and expertise. With a service contract through CCSI, customers receive the staffing and support they need to get programs up and running and to keep them operating efficiently and effectively. CCSI staff based at customer locations receive Human Resources support and have the ability to tap into our organization's expertise in key areas like continuous - quality improvement, data analysis and cultural competence.