Financial Resources
Have You Applied for the Paycheck Protection Program?
Whether you've already applied for a Paycheck Protection Program loan or you're still unsure how to move forward, we've listed the next steps that you should take today.
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Check out the Frequently Asked Questions (FAQ) for Lenders and Borrowers posted on the U.S. Small Business Administration website.

SBA Economic Injury Disaster Loan (EIDL) Emergency Advance - What You Should Know
If you haven't yet applied for the SBA Economic Injury Disaster Loan, learn more about the loan details, if you're eligible, and what you should do today to move forward. Read More+
Federal Tax Credit Fact Sheets
Learn more about the
CARES Act employee retention credit and delay of employer payroll taxes, including if you are eligible, what happens if you already received a loan under the Paycheck Protection Program, and more. These Fact Sheets also provide information about
tax credits for qualified leave wages under the Families First Coronavirus Response Act (FFCRA). Read More+
Cash Flow Projection Tool
CCSI is pleased to share this Cash Flow Projection Tool with our community partners. One of the key strategic tasks of agencies during this crisis is to manage cash flow and available funds to meet financial obligations (payroll, rent, utilities, payors, etc.). This Cash Flow Projection Tool allows an agency's Finance Officer to monitor the current and future "Cash" balance through the tracking of cash receipts and expenditures (Cash Flow). The goal is to be able to make all necessary payments and anticipate when credit withdrawals (loan proceeds) are needed and when loan repayments can be made, minimizing interest expenses.
Click here to download Tool
Paycheck Protection Program (PPP) – Loan Documentation
The Paycheck Protection Program (PPP) is an SBA loan that helps businesses keep their workforce employed during the Coronavirus (COVID-19) crisis. Any PPP loan of $2 million or greater will be subject to audit, so documentation is key. Read more for tips on how to document your expenses and how to maximize the potential for your PPP loan to convert to a grant.
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Human Resources
COVID-19 Paid Leave Quick Guide
The following quick guide is designed to help your organization find the right path forward when navigating new paid leave laws under the federal Families First Coronavirus Response Act (FFCRA) and Emergency Paid Sick Leave from New York State. Read More+

Relaxed Rules and Required Recordkeeping for Employment Eligibility Verification (Form I-9)
In these unprecedented times, organizations need to be on top of relaxed regulations for the duration of the crisis, and they must produce and maintain required documentation that will likely be requested during an audit. The Department of Homeland Security (DHS) relaxed the requirement for employers to physically review acceptable employment verification documents, as listed on Employment Eligibility Verification (Form I-9), to verify an employee’s identity if the organization is operating remotely. Read More+
Workplace Safety and Worker’s Compensation Classification Codes
As organizations start planning to return staff from remote working to brick and mortar worksites, employee safety is top of everyone’s minds. Keep your workplace safe and classify telecommuting employees for payroll.
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Regulatory Resources for Service Delivery
Telehealth Guidance in Response to COVID-19
If you are in the midst of or have not yet started providing services by Telephone or Two-way synchronous video communication, here are some key topics and corresponding resource links available to help you deliver Telehealth services effectively and appropriately.
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Preserving the Gains in Telehealth for Behavioral Health - Navigating documentation guidance from the NYS OMH, NYS OASAS, and NYS OPWDD
We’re hearing a lot about the benefits created by the move to telehealth for consumers and providers in communities across NYS. To support continued progress in this critical area, we’ve summarized the latest guidance on documentation and related requirements for this mode of service delivery.
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Billing Modifier “CR” (Catastrophe/Disaster Related) on a Claim
OMH and OASAS recently issued guidelines for provision of telehealth services and related billing intended to afford providers sustained revenue to maintain operations, while ensuring the best possible provision of ongoing care and support. We’ve included some questions and answers in this week’s article that may help your billing staff clarify when the modifier CR should be used.
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How to Pay for Telehealth Technology Needs
As providers respond during the COVID-19 Emergency Period to provide access to services to people in need, agencies are expanding systems to deliver care beyond the lens of the current emergency. Developing a longer-term strategy and robust telehealth system may be a pathway to improving client experiences, outcomes and operational sustainability.
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