Learn More About Our Offerings
Culturally Intelligent Transformation through Innovative Approaches and Courageous Change
Through expert consultation and technical assistance, our team supports organizations in the enhancement of existing, or the designing of new, practices and programs. By formally incorporating cultural competence as a business imperative throughout the organization, you will be engaged in various activities with our team that work to achieve improved and desired results. Activities include: examining current practices; strategic planning and implementation; specialized education, training, and development of your leadership, workforce, customers, and stakeholders; collection of community and stakeholder feedback to inform improvements; and courageous cultural shifts.
CCSI supports organizations in developing a Diversity, Equity, and Inclusion (DEI) strategy that is aligned with and embedded into your organization’s culture, mission and goals. The strategic plan includes goals that link organizational business outcomes with DEI results, as well as goals that call for systemic change through individual approaches to education and learning.
Trauma-Responsive, Equity-Based Trainings
CCSI provides training and implementation support on an increasing number of topics designed to help organizations understand, implement and sustain rauma-responsive and equity-based practices aimed at improving the way care is provided. Some of our current training offerings listed here focus on cultural responsiveness and cultural competence, with additional trainings and details found through the links.
This powerful exercise is designed to help community leaders, health and human service providers, area businesses, and other community stakeholders deepen their understanding of the day-to-day challenges faced by those living in poverty and how current systems, policies, and practices create barriers.
CCSI is involved with over 20 other organizations in the Greater Rochester area to take an active role in helping to reduce and eliminate the effects of structural racism. The Racial Equity and Justice (REJI) initiative seeks to address racism by focusing on organizational change and building community capacity for racial equity. Each participating organization has a team that helps their organization develop concrete action plans to change policies, procedures and structures that perpetuate inequity.
OJJDP-PASS is a Rochester prevention mentoring program that works with teens who experience challenges in their daily lives, and or whose parents are seriously and persistently mentally ill. Managed by CCSI, OJJDP-PASS is sponsored by the Office of Juvenile Justice and Delinquency Prevention (OJJDP).
Join our Voice Your Vision Rochester Facebook group! Our mission is to build upon frameworks that have proven successful in engaging racial and ethnic populations as active participants in the building of healthy, safe and happy neighborhoods, especially those with the most vulnerable residents that experience the highest rates of disparities. By learning how we can strengthen, empower and sustain communities, we will have a better understanding of how to develop policies, allocate resources, and support an infrastructure that works best for all of us!
Customer Testimonials
Read more here.
Poverty Simulation Feedback:
"I have never before experienced such a well planned, effective and efficient stimulation program. For me, I was reminded in real time, of places, feelings and struggles that are a part of my past. It reminded me of promises I had made during my hardship, to change the judgment and prejudice of the world as it was and still is. I realized I had done little with that promise. I felt sad, ashamed and angry. The tools provided and those that weren't provided, gave purpose to the risk individuals or families continue take for survival. My time spent at the event was thought provoking. The flexibility of "free will" gave understanding to why one may commit suicide, theft, drugs or allow life to live while their spirit is dead, was proof of my need to do more. I hope my Foundation and business becomes a beacon within my community and surrounding communities implementing or become a part change. Thank you Nancy Sung Shelton for another phenomenal experience!. Your talent is remarkable and is needed. You delivered an elegant and seamless experience for me and I am grateful."
~Jenny Dozier
Community Member
“Cultural Competence, A Journey to Improved Outcomes"
Train-the-Trainer Training Feedback:
"The CCSI Cultural Competency Training is extremely relevant given all that is occurring, and has continued to occur, in the world.
The training challenged me to look at myself honestly and to recognize, identify and reflect on the biases, beliefs and privilege in which I was raised along with acknowledging the educational, economic and political systems that propagate inequality. It revealed to me the lens in which I view Black, Indigenous and People of Color.
The training took me out of my comfort zone--- a necessary journey if one is seeking to recognize, in order to eliminate, implicit bias, microaggressions, systemic racism and oppression.
The training inspired me to change the way I view, and walk in, the world. I am grateful to the trainers, and my fellow cohort members, for supporting me, teaching me, and helping me grow as a human being. I am forever thankful."
~Jerry Farnett, LMSW, CASAC 2, MA
Case Manager/Community Care Hub
Adjunct Instructor/Alcohol & Substance Abuse Counseling Program
Onondaga Community College/SUNY
NYS OASAS Provider for Cultural Competency Training