CCSI's Center for Collaboration in Community Health brings together a team of health and human services content experts offering specialized technical assistance services.  Our customers have increasingly complex requirements as a result of the dramatic changes taking place within publically funded health care delivery system. Greater emphasis is being placed on person-centered and recovery-focused practices and effective integration of physical and behavioral health services.  There are heightened performance expectations with greater accountability for providers to "measuring what matters" and demonstrate the impact of the services they provide.  As the publicly funded health care system continues to transform, we expect to see an increase in the use of value-based payment models, a focus on the use of evidence based practices, as well as an increase in the need for effective utilization management and quality improvement processes.  To ensure that we meet our customers' needs in this environment, the Center provides a broad range of support including:

  • Managed Care Readiness Consultation
  • Performance Management & Evaluation Services
  • Revenue Cycle Management/Fiscal Management Services
  • Health Information Technology Consultation
  • Utilization Management, Quality Assurance and Quality Improvement Process Development
  • Value Based Payment Readiness Support
  • Training & Practice Development Support
  • Strategic Planning Facilitation
JOHN LEE, MBA

JOHN LEE, MBA

Director – The Center for Collaboration in Community Health

John Lee is the Director of the CCSI Center for Collaboration in Community Health. He has worked for both Community Care Behavioral Health Organization (CCBHO) as well as Beacon Health Strategies, most recently in the role of Program Director for the Western Region Behavioral Health Organization (WRBHO) initiative. In addition, John served as Vice President for Highland Hospital of Rochester for a number of years. John holds an MBA with a certificate in Health Administration from Cornell...Read More

BRIANNON O'CONNOR, PH.D.

BRIANNON O'CONNOR, PH.D.

Associate Director - The Center for Collaboration in Community Health

Dr. O’Connor joined the CCSI team to help develop and expand services for child-serving organizations and to contribute to the growing research and development initiatives of the Center for Collaboration in Community Health.   Previously, Dr. O’Connor’s experience has centered on improving the quality of care for children and adolescents with various mental health disorders. Dr. O’Connor received her doctorate in Clinical Psychology from the University at...Read More

Meet Our Team

CCSI’s Center for Collaboration in Community Health brings together a team of staff members with demonstrated expertise in the areas needed to help our customers meet these increasingly complex requirements, including: data capture, storage, and visualization; statistical methods; financial analysis and management;  program development; program evaluation and quality improvement;  training /practice implementation support; and stakeholder engagement.   We believe that providing an efficient way to access this full range of expertise and support will help us to deliver the integrated solutions our customers need to understand and articulate their impact on the system of care.  

Center Videos

   

Examples of Our Work

CCSI’s Center for Collaboration in Community Health supports human and health services customers in identifying and tracking measures that accurately reflect the impact of their work on the individuals being served and the system of care as a whole. Examples of our work include:

Webinars

Quality Matters: Making Data Work For You

This webinar will discuss key elements of quality assurance and quality improvement, answering questions such as: What is quality? How do we know we are delivering quality? How can we improve the quality of our services and streamline internal processes? Specific strategies for making the most of the data you have will also be described.

Presenter: Briannon O'Connor, PhD - Associate Director CCSI | The Center for Collaboration in Community Health

Date and Time: 7/20/2017 12:00:00 PM

Watch Now

Why Collaborate?

This webinar will provide a perspective on the importance of effective collaboration in the emerging world of Value Based Payments and steps to take to begin the process.

Presenter: John D. Lee, MBA - Director CCSI | The Center for Collaboration in Community Health

Date and Time: 9/20/2017 12:00:00 PM

Publications

Questions? Contact Us.