We have a tremendous opportunity for an Administrative Assistant to provide administrative support for our Agency and to support an assigned Agency program.
As the Administrative Assistant, you will be responsible for answering Hillside’s main number M-F from 8-5 while providing excellent customer service to all callers and visitors to the Monroe Campus. You will also respond to all internal and external calls, assists in routing Human Resources calls, greets visitors to the campus, contacts the appropriate staff for visitors, monitors the Agency’s general information email and distributes US mail.
Responsibilities:
- Assist with the preparation of correspondence, reports, manuals, presentations and data as required.
- Resolve problems in area of responsibility and follow issues to resolution.
- Maintain general knowledge about the services and activities of the area of responsibility and use knowledge as required in the performance of the position.
- Provide operational support, which may include greeting, schedule coordination, communications flow and interaction with Hillside departments to support program operations.
- Respond to basic requests for information, answer questions and is able to determine when issues need to be escalated.
- Demonstrate effective organization skills, ability to multi-task in order to respond to multiple concurrent needs and evaluate daily operations to achieve desired outcomes.
- Interact with internal customers (staff members, children, families) and external contacts (vendors, regulators, visitors), professionally and with cultural sensitivity.
Requirements:
- Associate’s or Bachelor’s degree with 3+ years of office management or administrative support experience
- Must have basic to intermediate skills to effectively use office automation, Windows suite, Outlook email and calendar, computer-based applications and office equipment to efficiently meet job requirements including data entry and maintenance of databases
- Must have reliable transportation or a valid driver’s license and meet agency driving standards
Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating great opportunities for our Agency, our people, and to those whom we serve. We offer a competitive benefits package to include very generous paid time off, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, paid holidays, and Employee Assistance Plan, just to name a few of the amazing benefits at Hillside! You’ll be working with great people and great clientele where you can truly make a difference. Apply online, get on board, and grow you career with us. You’ll be so glad you did!
EOE/AA Disability/Veteran
