Purpose:
Interfaces with Electronic Medical Records (EMR) software for billing purposes. Performs billing for services provided by the Mental Health Services division. Works closely with third party carriers and agency stakeholders to deliver appropriate billings.
Key Functions:
Acts as the “Super user” for the EMR system. Collaborates with other super users to review updates and implementation schedules. Provides feedback regarding these
- Maintains security menus, builds tables to update current functionality and programs within EMR
- Monitors and reports ongoing needs of EMR system, and acts as an agency contact with EMR software company
- Maintains and monitors EMR billing tables for accuracy and
- Troubleshoots EMR software
- Prepares and submits bills to Medicaid and Medicare for Mental Health Clinic promptly and accurately
- Follows up on all billing done to ensure timely payment, corrects errors, and works with staff or carriers to resubmit
- Maintains office files as required
- Serves as a back-up to the Client Service Coordinator in the mental health reception area
- Adhere to Company policies and procedures to include being aware of the importance of Corporate Compliance Policies and the Code of Conduct. Staff is responsible for maintaining required certifications and
- Attends necessary trainings and inservices, participates in department and agency meetings as required.
- Performs other related duties as assigned by supervisor/director.
Values: Demonstrates the organization’s values
- Customer Service
- Communications
- Continuous Improvement
- Collaboration/Teamwork
- Accountability
Education, Experience, Skills and/or Licensing/Certification Required:
Associate’s degree preferred with a minimum of three years’ experience working in a medical office environment, prior experience with billing required. Excellent problem solving and communication skills required as well as a strong proficiency with billing and/or scheduling software and Excel.
