This position plays a crucial role in helping individuals on public assistance develop the skills and plans needed to secure employment and become self-sufficient. The successful candidate will work intensively with public assistance recipients to determine their employability skill set, schedule them to appropriate activities, and manage their weekly hours by updating the Department of Human Services’ System.
Major Responsibilities
- Provide focused support to individuals who are receiving public assistance.
- Evaluate the skills and abilities of individuals and determine suitable assignments based on their case type and required participation hours.
- Conduct group orientations to explain processes and programs.
- Conduct individual assessments, schedule appropriate activities, create referrals and record detailed notes in the Department of Human Services’ System.
- Complete detailed paperwork, make necessary copies and submit within a timely manner.
- Work with customers to develop a comprehensive employment plan in preparation for employment and training.
- Provide advice and guidance to job seekers on the job search process and occupational choices, considering the local labor market.
- Undertake additional tasks and special projects as required.
Qualifications
- High school diploma with four years’ experience in a related field or equivalent, or an Associate’s degree with two years related experience. Bachelor’s degree preferred.
- Familiarity with community services and resources available to assist individuals.
- Experience in working with diverse populations in a fast-paced environment.
- Excellent verbal and written communication skills.
- Able to work effectively as part of a team to achieve organizational goals.
- Excellent time management skills to complete paperwork and data maintenance promptly
- Bilingual skills are preferred but not required.
- Proficient in MS Office applications, including Outlook, PowerPoint, Word and Excel.
- Acts in a manner which supports and embraces RochesterWorks’ vision to integrate diversity, equity, inclusion, and accessibility into the day-to-day operations of the organization.
Salary Range: $42,900-$47,775 annually
Email cover letter and resume to jfrenz@rochesterworks.org and include the job title in the subject line of the email.
