General Job Description:
Functions as a professional member of the Department of Psychiatry’s Mobile Crisis Team serving complex patients in mental health crisis in a variety of settings across Monroe County. Provides expertise with regard to community resources and agencies and assures continuity of care via direct and indirect means of communication with persons involved in care of the patient.
Specific Job Responsibilities:
Responds to patients in mental health crisis at off-site locations in homes, group homes and other settings. Interviews patients and families in concert with Crisis Therapist. Provides patients and family members emotional and tangible support, advocacy and linkage to resources. Responsible for facilitating the referral process. Confers with other community agencies, therapists, and law enforcement agencies as necessary at the request of the Crisis Therapist.
Communicates with home base, i.e. estimated time of arrival, current location of team, additional support required, etc. Participates on a rotational basis in on-call group as back-up to Life Line during evening/weekend hours. Responds, as necessary, after hours to psychiatric crises in the community. Attends weekly meetings.
Maintains current knowledge and supports the policies and procedures of community resources, assists families with identifying their needs and providing and/or connecting them with appropriate community resources, and advocates. Participates in education and training for provision of services to patient in psychiatric crisis. Participates in data collection for Mobile Crisis services.
Position Qualifications:
Associate’s degree. 2 years experience in human services, preferably in a psychiatric crisis or emergency setting; or an equivalent combination of education and experience.
How to Apply:
https://www.rochester.edu/human-resources/careers/
All applicants must apply online to job # 240851 , # 238995 or # 237034
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