Position Summary:
Provides leadership, oversight, and development of Syracuse and Rochester-based programs and services, including policy and program development. Leads expansion of CCA services to underserved communities outside of New York City by mapping gaps in ATI and reentry services and exploring expansion opportunities by meeting with both public officials and existing service providers. Ensures the achievement of project goals and objectives consistent with agency mission and contracts. Collaborates with the CFO and with unit directors to ensure that each manager takes ownership of both program results and the fiscal health of program units. Works closely with the Director of Human Resources and unit directors to address a range of personnel matters. Participates as a member of the senior management team to enhance agency and program resources. Represents CCA in the media and local and statewide coalitions and conferences of service providers. Helps lead regional and agency-wide staff meetings.
Direct Supervisor: Executive Director
Duties and Responsibilities:
- Responsible for performance of programs based in Syracuse, Rochester and areas into which CCA expands. Oversee funding reporting to all governmental agencies and other funding sources for these programs.
- Lead expansion of CCA services to underserved communities outside of New York City, identifying counties of opportunity, mapping gaps in ATI and reentry services and exploring expansion opportunities by meeting with both public officials and existing service providers.
- Partner with Executive Director to translate strategic priorities into action.
- Provide direct supervision to Syracuse/Rochester Directors of Reentry Advocacy, Recovery, Mitigation, Reintegration Services, Youth Services, and Freedom Commons.
- Collaborate with Executive Director, CFO, and agency management in preparation of agency budgets and managing program expenditures.
- Ensure that unit directors manage the financial performance of their units and recognize that they will be held accountable for the financial health of their units.
- Support the Human Resources Department as it resolves personnel matters, ensures compliance with HR policy, and maintains a safe and supportive work environment.
- Collaborate with Executive Director and resource development to support the expansion of CCA services and resources, including policy and technical assistance to address emerging or unmet needs of service populations.
- Work closely with consultants hired to help CCA expand into new markets.
- Oversee, develop, promote, and implement program strategy/services in the Syracuse and Rochester area.
- Includes developing new partnerships, forming collaboration groups, and attending external meetings in person/virtually as needed.
- Collaborate with senior leadership to improve internal and external communications and marketing.
- Meet with community groups and public officials and attend public hearings to expand the reach and effectiveness of CCA services. Includes interacting with the media.
- Represent CCA before state and local funders of Syracuse and Rochester-based programs.
- Participate in coalitions such as the Human Services Leadership Council of CNY and the Council of Agency Executives (Monroe County.)
- Participate in collaborative efforts with other service providers that address concerns of criminal justice, juvenile justice, and substance use populations.
- Develop welcoming forums in which participants may express how CCA should respond to their strengths and interests.
- Collaborate with senior leadership including the Executive Director, the Director of Resource Development, CFO, the Director of Advocacy and Organizing, the Deputy Director (NYC) and the Director of Human Resources to develop and implement short- and long-term strategy and policy.
- Commit to ongoing professional development of self and staff. Participate in in-service and external training.
- Perform other duties as assigned by supervisor.
Qualifications:
- Lived experience with the criminal legal system, though not required, is a significant plus.
- Law degree and/or master’s degree in social work, criminal justice, public administration or related field, plus 5-7 years nonprofit management experience (at least 3 in a senior management role). Lived experience may substitute for some of the formal credentials.
- Strong track record as a meticulous implementer who thrives on managing multiple concurrent initiatives.
- Must have excellent communication (written, verbal and interpersonal), analytic and organizational skills, including the ability to listen and communicate effectively and professionally with a diverse range of stakeholders.
- Computer proficiency in word processing, spreadsheet, database and internet required.
- Willingness and ability to travel to national conferences and meetings. Extensive travel to Monroe County and other expanding markets is required.
- Demonstrated cultural competency and commitment to working with disempowered and marginalized populations, particularly persons involved with the criminal/juvenile legal system.
- Experience with criminal/legal programs and affordable housing programs preferred.
At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate’s salary is determined by the combination of knowledge, skills, competencies, experience, and geography.
ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME.
