Water for South Sudan (WFSS) delivers direct, transformative and sustainable quality-of-life service to the people of South Sudan by efficiently providing access to clean, safe water and improving hygiene and sanitation practices in areas of great need. The US 501(c)3 nonprofit organization was founded in Rochester, NY in 2003 by former “Lost Boy” of Sudan Salva Dut.
Our US office in Penfield, NY manages the administration and fundraising for the organization and works closely with our Operations Team in South Sudan.
The Donor Database Associate will provide technical support for all aspects of gift processing, database administration and maintenance, acknowledgement and receipting, mailing list management, and reporting for all fundraising efforts. This critical support role provides administrative, research, data, and strategic support for all constituent management functions that sustain our services and support organizational growth. This is a full-time position, 30-35 hours a week.
Duties and Responsibilities for Donor Database Associate, Rochester, NY
Donation & Data Management
Assist in all aspects of donation management including:
- Donation and donor data entry, including proper gift crediting, with accuracy and strict attention to detail.
- Maintain the database so data is clean and trusted by WFSS staff. Includes regular duplicate merging, and other data clean-up as needed.
- Create custom queries and reports as needed.
- Research supporters address changes and update database accordingly.
- Provide event support, including timely and correct recording of attendees and donations in the database.
- Use WFSS tools to bring supporter and donation data into the database from other systems.
- Serve as an internal expert on the database; identify and solve issues with data and database functionality.
- Take a leadership role in recommending improvements to current processes to increase efficiency.
- Assist in creating, updating, and maintaining SOPs for all data processing-related tasks.
- Assist with supporter mailing preparation.
- Assist with check processing, including data entry of gifts into the database.
- Other duties as assigned.
Experience/ Qualifications for Donor Database Associate, Rochester, NY
- Fundraising database/CRM experience (Raiser’s Edge experience strongly preferred)
- Associate’s degree or equivalent experience required
- Proficiency with MS Office Suite, including Excel, required
- Ability to manage multiple projects, prioritize work and meet deadlines
- Strong organizational skills and attention to detail
- Intellectual curiosity and eagerness to learn new skills
- Good judgment and ability to handle confidential information with discretion
- Must be self-motivated, able to work independently and as part of a team
- Commitment to WFSS mission
Compensation: $36,000 to $46,000 based on experience, includes paid time off, health insurance coverage, company IRA match after six months, and the potential for hybrid work schedule once established. Please send cover letter and resume to Cheri Crist, Donor Relations & Data Coordinator at cheri.crist@waterforsouthsudan.org by September 16.
The health and safety of our community is the highest priority. As such, Water for South Sudan, Inc. is requiring all newly hired employees to be fully vaccinated with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical or religious reasons will be reviewed and considered in accordance with applicable law.
