GENERAL PURPOSE:
The EAP Counselor provides support to individuals utilizing UR Medicine Employee Assistance Program services. Clinical duties include intake assessment and evaluation, short-term treatment, crisis intervention, and follow-up, as appropriate. Non-clinical duties include developing and providing employee orientations, supervisory trainings and wellness presentations as needed.
RESPONSIBILITIES:
Counseling:
- Performs intake and counseling interviews with clients seen at or referred to the Employee Assistance Program.
- Provides group interventions as needed.
Documentation:
- Documents all client care activities and interventions in client’s chart in compliance with department policy.
Consultation:
- Establishes and maintains cooperative relationships with community agencies which may be helpful to clients.
- Provides consultation to administrators, supervisors, managers, and team leaders about concerns, behaviors and performance of employees.
Care Management:
- Monitors clients who have been referred to other resources and acts as liaison between the University contract agency or other resources.
- Ensures clients have made contact with suggested resources.
Wellness Workshops:
- Develops and presents wellness workshops and employee orientations to internal departments and external agencies.
On Call:
- Participates in on-call activities of the EAP as needed.
Critical Incident Response:
- Provides critical incident response debriefings to employees affected by local or national crises
QUALIFICATIONS:
- Master’s degree with major course work in mental health counseling required
- 2-4 years of relevant counseling experience including but not limited to addictions counseling, assessment and treatment required, or equivalent combination of education and experience required
- Working knowledge of core components of EAP work: couples counseling, individual, families, and parents required.
- Exceptional presentation skills to deliver engaging workshops.
- Certified Employee Assistance Professional preferred
