We offer competitive compensation, comprehensive benefits, and a supportive and collaborative work environment.
Summary:
We are currently seeking a Care Manager to join our dynamic team at JFS! If you are a highly motivated individual with a passion for helping people and have the necessary skills and qualifications to excel in this role, we encourage you to apply. As the Essential Services Care Manager, you will be responsible for providing support and assistance to individuals and families who are facing a wide range of challenges related to essential needs: food, housing, health care, and urgent financial needs. Whether they are dealing with a mental health crisis or struggling with food insecurity, you will be the point person to lend a listening ear and provide guidance, referrals & resources. In addition to providing care management services, as a key employee of the Brighton Food Cupboard, you will assist the Director with management of donated food, food distribution, and interfacing with the many volunteers who make our work possible. The Brighton Food Cupboard helps to feed 50 families per week and is critical to many members of our community.
Essential Duties and Responsibilities:
- Conduct intake interviews with clients to assess their needs and develop plans to address their food and non-food concerns.
- Provide information and referrals to clients on available resources and services.
- Coordinate with other service providers and agencies to help clients access the services they need.
- Maintain accurate and up-to-date client records in all web based client tracking systems.
- Work collaboratively with staff, volunteers and community partners to ensure that clients have access to a wide range of resources and support.
- Respond to all Helpline calls and follow-up with clients, providing crisis intervention and support.
- Have a comprehensive knowledge and understanding of how the food cupboard operates.
- Provide hands-on support with food storage, distribution, and volunteer management at the Brighton Food Cupboard.
- Other duties as requested by supervisor.
The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Education and Experience:
- Bachelor’s degree in social work or related field
- Experience with care management.
- Knowledge of community resources and services
- Strong communication and interpersonal skills
- Detail oriented and able to maintain accurate records.
- Strong computer skills. Familiar with Office 365 and electronic record keeping. Previous experience working in Peer Place a plus.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting to 25 lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, and documentation standards. All duties must be performed in accordance with JFS corporate compliance & HIPAA program.
Jewish Family Services is committed to building a culturally diverse and inclusive environment. EOE/AA Disability/Vet
