Executive Director

Job Title: Executive Director

Job Category: Administrative

Location: Rochester, New York

Travel Required: Minimal

Position Type: Full Time

Salary Range: Competitive

Date posted: 2/1/23

Posting Expires:

Send Letter of Intent and Resume To:

Tammie Hills

The Healing Connection, Inc.

1320 University Avenue

Rochester, New York 14610

Tammie Hills <thills@TheHealingConnectionInc.org>

Reports To: The Board of Directors

Position Summary

The Executive Director is responsible for ensuring that all organizational services provided for patients, and their families, within The Healing Connection, Inc. are delivered in an ethical and relationship-centered manner that is compliant with local, state, regional and federal regulations.  The Executive Director actively engages in collaborative and productive working relationships with local and state community partners. The Executive Director works in close partnership with the Board of Directors, Founder, Clinical staff, Volunteers and Community Partners to increase education about The Healing Connection, Inc. programs.

Responsibilities:

1. Interface with the Governing Body

·         Provide executive support to The Healing Connection, Inc. Executive Committee, Board of Directors and Committees

·         Keep the Board informed on issues, needs and operation of The Healing Connection, Inc.

·         Develop operational objectives, dashboard and evaluation plan

·         Offer professional recommendation on issues requiring board action

·         Interpret and execute the vision, mission and intention of the Board of Directors and The Healing Connection, Inc. policies

2. Ensures The Healing Connection, Inc. Financial Integrity

·         Oversee all budget and finance decisions

·         Monitor annual budget and that funds are managed and disbursed appropriately, with appropriate accounting and controls

·         Evaluate financial needs and make appropriate budget recommendations

·         Utilize financial metrics and dashboards to guide the organization to achieve financial success

• Facilitate the annual audit and report the results to identify and reduce any compliance risks;

• Assure the Board of Directors and staff understand and comply with all legal and regulatory requirements applicable to their roles.

3. Personnel Management

·         Provide leadership, oversight, and support to The Healing Connection personnel;

·         Work in collaboration with the Clinical staff to prepare and perform well against budgets and benchmarks and to meet all pertinent regulatory requirements;

·         Cultivate an environment of life – long learning and performance improvement among staff;

·         Work in partnership with the Clinical leadership to oversee the evaluation of staff performance, recommend salary adjustments and award bonuses, as appropriate and in compliance with budget;

·         Identify staffing needs and oversee the recruitment process, as needed.

4. Manage Consultants and Independent Contractors

·         Oversee all consultants and independent contractors, including, but not limited to:

·         CPAs;

·         Legal Counsel;

·         Billing Consultant;

·         Human Resources.

5. Participate in Program Development, Execution and Evaluation

·         Collaborate with the Clinical leadership, county and state OMH and DOH, The Justice Center, and other community partners to ensure development of functional and responsive mental health treatment programs.

·         Direct quality improvement and collaborate with the Clinical leadership and program psychiatrist to ensure effective utilization management and risk management initiatives.

·         Collaborate closely with the Director and Medical Director of the Western NY Comprehensive Care Center for Eating Disorders to sponsor a program that is a center of excellence in eating disorder treatment and meets requirements as an affiliate program in the Western NY Comprehensive Care Center for Eating Disorders (i.e. provides continuous, integrated, coordinated, and comprehensive care for patients and families).

·         Direct program evaluation and collaborate closely with the Clinical leadership and Director of the Western NY Comprehensive Care Center for Eating Disorders to develop and implement outcome evaluation and research to advance the understanding and treatment of eating disorders within The Healing Connection, Inc. and Western NY Comprehensive Care Center for Eating Disorders.

6.  Assures Community Awareness and Community Support of the Mission

·         Responsible for the development and maintenance of a strong marketing program, including the use of printed materials, presentations to constituent audiences, and social media.

·         Assists the Board Development Committee in raising both awareness of and funds for support of the mission and programs of The Healing Connection, Inc.

7.   Provide Committee Support

·         Coordinate all activities of the Executive Committee, Board of Directors, Nominating Committee, Finance/Audit Committee, and miscellaneous task forces and ad hoc committees.

8. Community and Professional Affairs

·         Serve as primary interface between The Healing Connection, Inc. and community organizations, including insurance companies, hospitals, businesses, ACOs, independent practice associations, and other health related organizations.

9. Media Relations

·         Field inquiries from print and broadcast media and coordinate appropriate spokespersons;

·         Serve as The Healing Connection, Inc. spokesperson in partnership with the Clinical leadership, Board President, Past President, President-Elect or Founder.

Qualifications: Bachelor’s degree required with 5-10 years supervisory or management experience with proven effectiveness, Master’s degree preferred. Degree requirements may be flexible in lieu of exceptional professional experience.

Must possess strong leadership skills, ability to develop and work with a team, excellent interpersonal skills, problem solving and critical thinking skills, decision-making skills, analytical skills, and outstanding oral and written communication skills. Must be a systems thinker and consensus builder, have the ability to balance multiple demands, and be extremely flexible. Personal characteristics including integrity, compassion, credibility, ability to multi-task, and initiative.

Preferred Qualifications

·         Concentration or experience in Finance a strong plus

·         Five to ten (5-10) years direct experience in managing people

·         Experience with not for profit and / or healthcare related field a strong plus

·         Strong communication and system skills