Our Providence Housing department has expanded quickly. We are now the largest permanent supportive housing program provider in Monroe County and our team is also growing! In addition to permanent housing, we have a rapid rehousing program and we run the Tempro Emergency Shelter. Our programs are focused on chronic homeless, veterans, domestic violence survivors, person living with mental health and/or substance abuse, families and individuals. At the same time we’re expanding the number of households we can serve, the need for these programs and emergency shelter for families is increasing and the number of qualified applicants is decreasing.
We are currently searching for a Family Life Coach. These staff are willing to share their work experience here to help with recruitment and a technique I’m hoping would be helpful when qualified persons are looking for a job.
SPECIFIC DUTIES
Outreach and Case Management Responsibilities
1. Provide goal setting, case management, crisis intervention, referrals, recommendations, counseling and
supportive services to assist resident achieve financial self-sufficiency and permanent housing.
2. Prepare a brief monthly report of work being completed and highlight accomplishments, as well as
current challenges of assigned case load.
3. Attend community meetings and professional training opportunities as needed.
4. Determine eligibility based on Program requirements by assisting in initial intake procedures, including
information meetings and review/interview of applicants.
5. Complete Individual Program Plan with participant within thirty days of move-in and monitor progress
toward goals on a regular basis. Identify resources for achieving goals.
6. Provide individual case management to assist program participants in alleviation of barriers for achieving goals.
7. Follow up with participants’ educational program, employer and day care as applicable.
8. Plan and monitor next step housing plan for each program participant.
9. Utilize community linkages, referrals and other assistance needed by program participants. Provide advocacy where such services are unavailable or unresponsive.
10. Provide crisis intervention services to points of entry according to referrals and on-call needs as necessary for delivery of service
11. Educate and assist participants with nutritional and personal hygiene needs and other daily living skills
12. Advocate for participants with other agencies for services as necessary
13. Assist participants in accessing entitlements such as DHS and SSA, including assistance with
applications and other required paperwork
14. Assist participants by providing intensive outreach and supports as requested by program coordinator or referral inquiries
15. Ensure adequate coordination, appropriate communication and maximum cooperation between all sources of support and services
16. Complete household inspections as instructed as part of the Individual’s Program Plan
17. Other duties as assigned
QUALIFICATION
Bachelor’s Degree in Human Services or related filed and one year of paid experience working with persons with disabilities and/or chronic illness.
Associates Degree in Human Services or related field and two years of paid experience working with persons with disabilities and/or chronic illness.
Job Type: Full-time
