Job Title: Health Home Program Supervisor
Reports To: Chief Operating Officer
Pay: $31.00-$35.00 Per Hour depending on experience
About Delphi Rise Delphi Rise is a small but impactful community-based, non-profit behavioral health organization that focuses on supporting individuals with substance use addiction. Since 1936, we have been offering our community an array of services including Outpatient Treatment; school-based prevention, education and counseling; prison Reentry Services; HUD Rapid Re-Housing supports; and Health Homes Care Management services. We also operate an Open Access Clinic, providing on-demand substance abuse evaluations and referrals. In fact, we are the only 24/7 Open Access Provider in Monroe County!
We are proud of the employee benefits we offer: superior health insurance plans mostly funded by Delphi Rise, nine paid holidays, and 20 days of PTO earned in the 1st year with us! We welcome a hybrid work schedule that we feel reflects our culture of maintaining a healthy work and home life balance.
Delphi Rise’s staff is experienced, passionate and resilient, always putting our clients at the center of our work. Our culture is one of warmth, laughter, affirmation and hope.
Summary:
Delphi Rise is a Care Management Agency through the Health Homes of Upstate New York (HHUNY). Health Home Care Management provided targeted, comprehensive and coordinated supports to individuals who experience complex health care challenges. Through linkage with external providers, including chemical dependency and mental health clinics; traditional medical services; DHS; and housing supports, this program strives to ensure all individuals have their health and social care needs met.
Job Responsibilities:
- Provide clinical supervision to Care Managers.
- Review health assessments, plans of care, and case notes to ensure deadlines are met and program policy and procedures are understood and followed.
- Ensure program’s monthly billables are entered for all Care Managers into Netsmart timely and accurately.
- With the support of the Program Director, provide Champion training to staff, and orient new employees to agency policies and program requirements.
- Assist clients with issues related to benefits, housing, childcare, healthcare, and other recovery supports that might serve to support their success.
- Coordinate client care with other health care providers (primary care doctors, treatment counselors, etc.).
- Complete assessments and supporting documentation in a timely fashion by utilizing the Netsmart Care Management system.
- Keep up-to-date, accurate electronic case notes in accordance with rigid DOH and HHUNY standards.
- Make appropriate referrals and provide follow-up.
- Perform other tasks as assigned.
QUALIFICATIONS: The minimum requirements for this position:
- Master’s level professional with one year of prior supervisory experience in a behavioral health setting.
- Experience is preferred in HHUNY or GRHHN Health Home networks, but not required.
- Demonstrates cultural humility in all interactions, and willing to work in an environment that centers diversity, equity and inclusion.
- Excellent computer skills and ability to utilize a complex, web-based care management system.
- Vast knowledge of resources in the community that meet a wide variety of client needs.
- Ability to successfully engage clients of all backgrounds.
- Comfortable working independently and yet highly collaborative in approach.
- Comfortable working in the community with clients demonstrating complex challenges.
Delphi Rise is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
We are committed to providing a work environment free from discrimination, harassment, and retaliation, and we strictly prohibit such conduct by our employees, contractors, and business partners.
We strive to attract, develop, and retain the best talent from diverse backgrounds, and we believe that our differences make us stronger.
We encourage all qualified individuals to apply for our job opportunities, and we will make reasonable accommodations for applicants and employees with disabilities.
If you require accommodation during the application process, please contact Alexander LiPera, HR Administrator: 585-467-2230, ext. 429.
Please send resumes to alipera@delphirise.org
