Human Resources Generalist

Title: HR Generalist
Division: Administration
Department: Human Resources
FLSA Status: Exempt
Reports To: Sr. Director, Human Resources
Direct Reports: None

Purpose:  The HR Generalist is responsible for a broad range of activities in the daily operations of the Trillium Health Human Resources Department with specific ongoing areas of focus. The HR Generalist will have specific focus on employee training/development and engagement. This position is a key contributor to the development of the organization’s culture assisting in the implementation and execution of designated activities and strategic projects. Under the direction of the Sr. Director, Human Resources, the HR Generalist will learn all the key operational functions and be able assist and/or cover any of these areas as needed.

Key Job Responsibility Areas

1. Employee Engagement
2. Training Coordination
3. Employee Development
4. Other Generalist Responsibilities
5. Administrative
6. Miscellaneous

Detail of Key Job Responsibility Areas

Employee Engagement

1. Acts as ambassador of The One Trillium Experience.
   • Ensures new staff receive a copy of the icare Values
   • Manages, orients to and promotes the One Trillium Platform
   • Utilizes the One Trillium Platform for engagement activities
2. Recommends, designs and leads engagement activities centered around “fun” in the workplace
3. Collaborates with the Sr. Director to review data collected from staff surveys and advise on future planning
4. Works to increase/maintain employee retention.
   • Works with the Sr. Director, HR to identify and recommend retention strategies to HR leadership
   • Conducts retention interviews
   • Owns 30 and 90-day check-ins
   • Trains managers and supervisors in conducting stay interviews
   • Participates in new employee onboarding and New Hire Orientation
   • Builds and maintains relationships between new employees and Human Resources
   • Advise hiring leadership on onboarding and engagement process
5. Works in partnership with the Sr. Director, Human Resources to plan and execute employee events including but not limited to
   • Years of Service Awards
   • Halloween Celebration
   • Employee Appreciation
   • Other events as assigned
6. Work in collaboration with Sr. Director on exit interviews;  Implement data collected from exit interviews into retention programming

Training Coordination

1. In collaboration with Sr. Director, coordinates organizational trainings within a training platform on an annual or other directed basis, ensuring content is current.
2. Serves as a facilitator for Trauma Informed Care, schedules and coordinates trainings.
3. Coordinates and schedules annual harassment training.
4. Work with HR Project and Support Specialist to organize training rooms/venues, logistics and supplies to achieve efficient and effective training and ensure a method for tracking attendance.
5. Coordinate an organizational training schedule and maintain, ensuring it’s up-to-date, accurate and communicated to participants and management in a timely manner.
6. Link training material to relevant business situations to illustrate “real life examples”.
7. Maintain knowledge of the organizations current services and programs and manages updates to training program content ensuring that content owner updates it annually or as needed and that when rolled out to staff, it’s accurate.
8. Assess the effectiveness of delivered training by administering assessments throughout the course or at the end of training.
9. Actively searches for and recommends creative and effective training methods tailored to multiple learning styles as well as the culture of the organization.
10. Continuously seeks, recommends, and supports new approaches, practices and processes to improve the efficiency of trainings required.
11. Research outsourced trainers as requested and coordinates outsourced training activities and presenters in line with the budget.
12. Create and manage a calendar for required organizational trainings.
13. Prepare reports or dashboards to communicate training outcomes to senior leadership as needed.
14. Ensure a system to record and maintain training records within divisions or departments
15. Stay informed of any legislation or regulations that may impact the organization’s training obligations.

Employee Development

1. In partnership with the HR Sr. Director, creates, implements, delivers/supports and maintains a new supervisor training curriculum of basic supervisory trainings
2. Work with supervisors to ensure that each position has an appropriate job specific orientation checklist and that it’s utilized with every hire into a vacant or new position and tracks for completion.
3. Works in partnership with the Sr. Director, HR and the Sr. Director DEI to identify and support development opportunities that support Organizational Strategic Projects.
   • Employee development plans
   • Position specific professional development
   • Skills, career and advancement readiness
4. Provides assistance to the Sr. Director, DEI, as requested to support the Trillium Health mentorship program
   

Miscellaneous

1. Requires the ability and commitment to respect and support inclusiveness and diversity including but not limited to individuals of different backgrounds, cultures, races, ages, sexual orientations, gender identities or expressions, experiences, opinions, etc.
2. Requires individual demonstration of commitment to the One Trillium behaviors and business impacts and modeling them in the organization.
3. Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information.
4. Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits, process improvement and quality improvement plans.
5. Other specific duties as assigned.

Qualifications

Bachelor’s degree preferred in human resources, communications or other related concentration or commensurate experience. Requires minimum of 3-5 years of training and development or communications and customer service experience.  Experience must demonstrate strong interpersonal and analytical skills and requires the ability to influence, coach, advocate, and consult with all levels of the organization in a positive and effective manner. Excellent, research, reporting, and verbal/written communication skills required. Minorities encouraged to apply; Trillium Health is an Equal Opportunity Employer. Must be accustomed to diversity.

Competencies: Sound judgment – Conflict Management – Problem solving – Influence – Communication   Coaching – Creativity – Professionalism – Organizational Understanding – Documentation

Physical Requirements

While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear.  Occasionally the employee must stoop, bend and lift or move up to 25 lbs.  Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.