General Description:
Provides crisis phone services to individuals seeking assistance with a variety of psycho-social and/or mental health concerns. This program offers crisis intervention, evaluation and referral services to community members. This position will operate under general direction and with considerable latitude for independent judgement.
Specific Job Responsibilities:
Answers Crisis Call Center phone line in a timely manner, collects a brief history and determines, based on the initial assessment, if the caller is at risk for harm to self or others
Follows designated work flows to provide each caller with the appropriate level of care.
Documents treatment in clients’ charts in compliance with Office of Mental Health (OMH), Program, Department, and Hospital regulations.
Participates collaboratively as a member of an interdisciplinary team to provide coordinated care.
Makes referrals to appropriate levels of care to include Mobile Crisis, Outpatient MH services and community resources, as indicated.
Collaborates with referral sources and other professionals both internal and external throughout patient care activities.
Establishes and completes loop of communication with current providers or community services worker by maintaining cooperative working relationships with community and health care agencies, as well as professional and administrative staff of the Medical Center and University.
Position Qualifications:
Mental Health Therapist: Master’s degree from a Counsel for Accreditation of Counseling and Related Education Programs (CACREP) accredited program with major course work in mental health counseling. Requires NYS licensure as a mental health practitioner (e.g., Mental Health Counselor, Creative Arts Therapist) or limited permit upon employment start. If licensure has not been obtained upon employment, the individual has 36 months to obtain the NYS license.
Social Work: Master’s degree from an accredited school of social work. Licensure as a social worker, as defined by the State Board for Social Work, State Education Department, Division of Professional Licensing Services is required. If licensure has not been obtained upon employment, the individual has 18 mo within which to obtain it, unless duties will be performed under OMH in which case a minimum of a limited permit (not to exceed 1 year) or NYS Licensure will be required upon employment start.
How to Apply:
https://www.rochester.edu/human-resources/careers/
All applicants must apply online to job # 238034 (Full Time); 238033 (Full Time); 242421 (Part Time); or 242420 (Part Time)
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
EOE Minorities/Females/Protected Veterans/Disabled
