BIVONA CHILD ADVOCACY CENTER (Bivona)
The Skalny Building One Mount Hope Avenue
Rochester, NY 14620
(585) 935-7800
www.BivonaCAC.org
POSITION DESCRIPTION
POSITION TITLE: Mental Health Program Manager
DATE PREPARED: November 2022
FLSA STATUS: Full time, Exempt
GENERAL DESCRIPTION:
The Mental Health Program Manager is responsible for overseeing the provision of mental health services for children who are served at Bivona Child Advocacy Center for investigation of child abuse. This includes ensuring that timely and effective mental health services are made available to all children who present with need and monitoring the effectiveness of services delivered by Multidisciplinary Team (MDT) partners utilizing the standards set forth by the National Children’s Alliance (NCA) and other best practice guidelines. Responsibilities include maintaining collaborative relationships with all MDT partner agency mental health providers. The Mental Health Program Manager provides oversight of the referral process to MDT and community-based providers and working closely with MDT Family Advocates and CPS Caseworkers, addresses barriers to care on behalf of children served at Bivona. The Mental Health Program Manager provides administrative and clinical supervision to clinicians employed by Bivona and acts as a consultative resource to clinicians employed by MDT partner agencies.
The Mental Health Program Manager directly supervises mental health clinicians employed by Bivona, and reports to the MDT Program Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Provide oversight and supervision to mental health clinicians employed by Bivona.
· Provide clinical supervision in the evidence-based trauma specific models approved by NCA and utilized by mental health clinicians employed by Bivona.
· Triage cases and connect children and families to appropriate mental health services with MDT partner agencies and community providers.
· Ensure an effective and timely process for mental health referrals is always in place, including development and maintenance of a centralized scheduling system.
· Oversee use of trauma screens and other tools of evaluation and facilitate use of this data for triage and referral purposes.
· Assist the MDT in assessing children’s risk for suicidal ideation and safety planning.
· Address barriers to access at the individual and group level through direct communication and problem-solving with providers, Family Advocates, Caseworkers, parents/caregivers, and other involved parties. Communicate concerns in a timely fashion to CPS leadership.
· Develop and maintain highly productive and collaborative relationships with MDT and community-based mental health providers, orienting them to the needs of Bivona’s clients and supporting their service delivery.
· Provide group supervision in relevant clinical models to MDT-based providers.
· Ensure compliance with relevant NCA guidelines and play a leading role in NCA accreditation processes related to mental health services.
· Receive ongoing training to ensure compliance with the NCA standards and best practices in the field of child sexual abuse.
· Gather data for monthly/quarterly grant reporting, ensuring reports are submitted in a timely manner.
· Regularly attend internal team and leadership meetings and as requested, meetings of the board of directors.
· Provide representation at Adcom.
· In collaboration with the Bivona Program Team, assess and address training needs of team members; may be responsible for coordinating and/or conducting trainings for mental health providers as well as identifying resources for training in evidence-based models.
· Assist with the development of resource materials, mental health manuals and assist with special projects etc.
· Develop and maintain professional relationships with area colleges and universities, including the coordination and supervision of internship programs helpful to mental health services at Bivona.
· Regularly attend Case Review, Team, and Staff meetings.
· Conduct mental health MDT meetings on a quarterly basis.
· Participate as a member of Bivona’s management team, attending meetings as requested by members of the Senior Leadership Team and always acting as a leader in agency operations.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to demonstrate proficiency in meeting competencies required for position; able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required.
EDUCATION AND EXPERIENCE:
Master’s Degree in Social Work or Psychology field, plus five years’ experience practicing with children who have experienced trauma required. NYS Certification as a Licensed Master of Social Worker, Licensed Clinical Social Worker or comparable credential required. At least three years’ experience supervising clinicians and providing program leadership.
Certification in a trauma-based therapy protocol is preferred. Completion of this requirement within one year of hire is acceptable and expected in order to provide adequate clinical supervision.
SKILLS, KNOWLEDGE AND ABILITIES:
· Advanced knowledge of the clinical treatment of trauma in children.
· Knowledge of child abuse; child protective and law enforcement investigation procedures; and the legal reporting mandates for professionals.
· Ability to provide effective clinical supervision to individuals and groups.
· Strong organizational and communication skills.
· Experience managing people with diverse backgrounds.
· Outstanding ability to work cooperatively with service providers and partner agencies.
· Excellent computer skills and proficiency with Microsoft® Office and database software.
· Respect for diversity and a commitment to providing culturally competent and inclusive services
ORGANIZATIONAL STRUCTURE: Position reports to the MDT Program Director
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
