Job Title: Peace Village Homeless Outreach and Engagement Coordinator
Status: Non-Exempt
Title of Direct Supervisor: Homeless Outreach Program Manager
Starting pay : $22/hr
Job Summary:
Peace Village (PV) exists to bridge the gap between the streets and stable housing for homeless individuals in our community. PV embodies a Housing First and empowerment-based and anti-oppressive model. The PV Coordinator will coordinate services to ensure safe, stable, healing, and supportive environment for guests, staff, volunteers, and the broader community. Other duties include assisting with data collection, coordination of services, housing first approach to housing and an integrated treatment model. This position will also utilize crisis intervention, case management and counseling techniques as necessary for delivery of services to individual clients.
Qualifications:
- Bachelor’s degree in Social Work or Human Services related degree preferred OR Associate’s degree in Human Services or related area with 3 years full time work experience or its part-time equivalent working with persons that were homeless or underserved OR High School Diploma with at least 5 years full time work experience or its part-time equivalent working with persons that were homeless or underserved will be considered
- Ability to work independently and able to prioritize daily tasks as well as engage effectively with all team members, coworkers and outside agencies.
- Excellent written and verbal communication skills.
- Possess a strong sense of respect for confidentiality involving both clients and peers.
- Ability to be non-judgmental and able to set clear boundaries.
- Possess an ability to work in a variety of settings and engage with culturally diverse individuals and families and remain sensitive to their individuality.
- Knowledge of and/or informed practice of Housing First model, motivational interviewing, trauma informed care, person centered care and harm reduction
- Possession of a valid NYS driver’s license and a driver’s record considered acceptable by agency and insurance carrier and availability of a car for daily use including transporting clients to appointments, etc.
- Demonstrate commitment to the Mission Statement of Person Centered Housing Options
Essential Functions:
- Engage with each PV guest, completing a comprehensive detailed intake, assessment, and care plan.
- Provide ongoing case management and other supportive services while building relationships and rapport with village guests. Ensure that village guests are progressing towards housing, employment, and wellness goals, documenting accordingly within HMIS. Track metrics monthly reporting to supervisor.
- Organize opportunities for guests to enjoy community, hosting/coordinate community lunches/dinners in conjunction with staff.
- Accountability/Complaints/Compliance, ensuring accountability and follow through on PV policies and processes, ensure compliance with PV guest agreement, notify guests when they are not in compliance.
- Promote conflict resolution among guests, ensuring that conflict is managed and resolved in a non-violent constructive manner, ensuring follow through on conflict resolution agreements if applicable.
- Provide crisis intervention services as needed, as well as providing stable, trauma-informed meeting facilitation with guests.
- Provide detailed and timely documentation into the HMIS, ensuring each client is entered thoroughly and within 72 hours of contact and on-going at a minimum of providing biweekly updates.
- Attend scheduled staff meetings and training sessions, arriving in a timely manner, and actively participating in meetings.
- Help troubleshoot, problem-solve and strategize solutions around participant engagement and challenging behaviors within outreach team.
- Other duties as assigned by supervisor.
Employer’s Disclaimer:
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities
- This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
- This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
