JOB TITLE: Reentry Program Supervisor
REPORTS TO: Delphi Rise Monroe County Reentry Coordinator
PAY RANGE: $28.03-$29.67 Per Hour
ABOUT DELPHI RISE:
Delphi Rise is a small but impactful community-based, non-profit behavioral health organization that focuses on supporting individuals with substance use addiction and other complex needs. Since 1936, we have been offering our community an array of services including Outpatient Treatment; school-based prevention, education and counseling; prison Reentry Services; HUD Rapid Re-Housing supports; and Health Homes Care Management services. We also operate an Open Access Clinic, providing on-demand substance abuse evaluations and referrals. In fact, we are the only 24/7 Open Access Provider in Monroe County!
Delphi Rise’s staff is experienced, passionate and resilient, always putting our clients at the center of our work. Our culture is one of warmth, laughter, affirmation and hope.
SUMMARY:
The Delphi Rise Monroe County Reentry Program is a small but mighty team, and we are looking for our next rock star team member! We proudly serve individuals who are returning to our community from state prison and are in need of tailored services and supports for a successful transition. Our Reentry Program works closely with key stakeholders to ensure that our services impact the community on the individual level AND the systemic level. We are looking for someone who is passionate about justice, excellent at collaborating, driven to overcoming systemic barriers, and willing to lead a group of dedicated individuals. This role will be a hybrid position requiring supervision of staff as well as the oversight of a small caseload, allowing the successful candidate to stay close to the issues and work.
JOB RESPONSIBILITIES:
- Provide direct supervision to Care Managers, including regular one to one supervision meetings, performance evaluations, and professional development opportunities.
- Review assessments, Service Coordination Plans, and case notes to ensure deadlines are met and program policy and procedures are understood and followed.
- With the support of the Program Director, provide training to staff and orient new employees to agency policies and program requirements.
- Assist clients in obtaining benefits, employment, treatment, housing, childcare, healthcare, identification paperwork, and other key supports.
- Coordinate client care with health care providers (primary care doctors, treatment counselors, etc.).
- Coordinate client services with NYS of Corrections and Community Supervision (Parole), Monroe County Probation, the Court system and other collaborative partners and stakeholders.
- Create a comprehensive service plan for each client, providing necessary resources and support for successful completion.
- Maintain accurate and timely client records and case
- Actively participate in Monroe County Reentry Task Force
- Perform other tasks as assigned by management.
QUALIFICATIONS: The minimum requirements for this position:
- Two years prior supervisory experience in a human services setting.
- At least five years of experience working with individuals who have a history of serious persistent mental health, substance use disorder and/or criminal justice history. Experience with the criminal justice system is highly valued.
- Demonstrates cultural humility in all interactions, and willing to work in an environment that centers diversity, equity, and inclusion.
- Excellent computer skills and comfort utilizing web-based coordination and referral software (e.g., Unite Us and TogetherNow).
- Vast knowledge of communtiy resources and ability to form relationships and trust with new potential resources.
- Ability to successfully engage clients and stakeholders of all backgrounds.
- Comfortable working independently and yet highly collaborative in approach.
- Comfortable working in the community with clients demonstrating complex challenges.
Delphi Rise is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
We are committed to providing a work environment free from discrimination, harassment, and retaliation, and we strictly prohibit such conduct by our employees, contractors, and business partners.
We strive to attract, develop, and retain the best talent from diverse backgrounds, and we believe that our differences make us stronger. We encourage all qualified individuals to apply for our job opportunities, and we will make reasonable accommodations for applicants and employees with disabilities.
If you require accommodation during the application process, please contact Alexander LiPera, HR Administrator: 585-467-2230, ext. 429. Please email resume to Alexander LiPera, HR Administrator: alipera@delphirise.org
