Senior Peer Support Specialist

Job Information

Organization: Mental Health Association of Rochester/Monroe County

Job Title: Senior Peer Support Specialist

Position Start Date: 02/18/2026

Location: Rochester

Job Description

We are seeking a dedicated and compassionate Senior Peer Support Specialist to join our team in MHA’s Self-Help Drop-in Center. Our Drop-In Center is a safe, inclusive space where individuals can receive compassionate, non-clinical support in times of crisis. 

Job Summary:
In addition to the roles and responsibilities of a Peer Support Specialist, the Senior Peer Support Specialist assists the Program Director with mentoring new and existing staff and in carrying out day-to-day operations of the department.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

Peer Support Services

  • Engages individuals in a personal, supportive manner, creating relationships that emphasize wellness and recovery.
  • Provides individuals with services consistent with the department goals and outcomes. This may include individual, group and/or support services. This may include providing services at the program site and/or in the community.
  • Addresses mental health concerns and behaviors by providing department services.
  • Empowers participants to be self-advocates in their own lives.
  • Collaborates with community resources and makes referrals as necessary.
  • Maintains appropriate documentation in a timely manner consistent with department requirements and HIPAA regulations.

Mentorship of Department Peer Support Specialists

  • Serves as a point person to staff to successfully fulfill their responsibilities as a Peer Support Specialist within the department.
  • Supports an organizational culture of being culturally sensitive and trauma informed.
  • Ensures organizational policies and procedures are adhered to consistent with federal, state and local laws and regulations.
  • Serves as supervisor in the absence of the Director.

Day to Day Operations

  • Assists Program Director to ensure that services are adequately staffed, department deadlines are met, meetings are scheduled, and departmental efficiencies and operational improvements are made.
  • Plans and organizes events, staff training and department engagement activities.
  • Carries out identified tasks consistent with fulfilling department goals and outcomes.

Other

  • Schedules meetings and appointments (both in person and virtually) as needed. Ensures all attendees have communication regarding meeting location, etc.
  • Documents and distributes accurate notes from meetings in a timely manner.
  • Attends meetings as assigned.

Supervisory Responsibilities:

None

Requirements

Education and Experience:

  • Associate degree in a Human Service-related field or equivalent experience.
  • Minimum of two years’ experience providing peer/youth/family support services.
  • Experience and knowledge of the public mental health system.
  • Personal lived experience with mental health required
  • Must have obtained either a provisional peer certification (and obtain permanent certification within one year of hire) or have peer certification as required by the department for which they will work (adult/youth/family). Certification must be maintained throughout employment. (NYCPS or CRPA)

Work Hours:

  • The standard work week is 35 hours.
  • Anticipated schedule: M-W-F 9 am-5 pm and Tu-Th 1pm – 9 pm
  • This work cannot be performed from home or in hybrid format.

Compensation:

  • Compensation will be in the range of $26-28/hr.

Contact Information

smacdonald@mharochester.org

Sign Up for News & Updates

Name(Required)