JOB TITLE:                 Volunteer Coordinator

DEPARTMENT:        Administration

SUPERVISOR:          Chief Administrative Officer

STATUS:                    Full-time, 37.5 hours/week, non-exempt

SALARY:                    $18.27 -$21/HR

Summary: The Volunteer Coordinator will produce an engaging, meaningful, and successful volunteer program that meets the needs of the agency and deepens connections with supportive community members.  By engaging with each prospective volunteer and program leaders, the Volunteer Coordinator will determine the best fit for a meaningful and effective volunteer experience. The Volunteer Coordinator will cultivate and maintain relationships with community organizations that support and facilitate volunteerism and are congruent with the agency’s mission JFS is committed to providing services to the community regardless of their faith, race, national origin, gender identification, sexual orientation, or financial situation.

Essential Duties and Responsibilities:

• Provide coordination of volunteers across all agency programs, including recruitment, training, retention, recognition, and scheduling.
• Keep new and existing volunteers informed about JFS volunteer opportunities and events.
• Proactively cultivate relationships with community organizations and provide community outreach presentations for recruitment of new volunteers.
• Act as liaison to community organizations, corporations, and individuals of all ages, who wish to provide episodic or ongoing volunteer support.
• Create quarterly volunteer newsletter and other volunteer communications.
• Responsible for supporting volunteers and ensuring they feel welcome, as well as managing and developing procedures, standards, and policies for volunteers.
• Organize, plan, and execute special activities for volunteers, including acknowledging birthdays, volunteer recognition, volunteer appreciation events, etc. while managing budget and expenditures.
• Brainstorm and coordinate the securing of unique amenities to enhance the overall volunteer experience.
• Work with Volgistics (Volunteer Management System) to maintain an accurate and up-to-date system for volunteer registrations and profiles.
• Support the planning and execution of fundraising events through volunteer coordination and other onsite activities.
• Administer an annual volunteer evaluation.
• Other duties as assigned by supervisor.

The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Education and Experience:

• Associates Degree in Human Services or equivalent combination of education and experience. Bachelor’s preferred.
• Previous volunteer coordination a plus.
• Strong networking/outreach skills, communication, and writing skills.
• Demonstrated abilities include critical thinking skills, professionalism, ability to maintain confidentiality, ability to work resourcefully.
• Enthusiasm and positivity in engaging with people and an ability to inspire others to act.
• Comfort in giving and receiving feedback.
• Strong proficiency with all Microsoft Office 365 applications including Excel, Word, Outlook and PowerPoint.
• Experience with Volgistics – Volunteer Management software or other Web-based volunteer software programs.
• Must be able to work a flexible schedule, including occasional evenings & weekends.

Physical Demands/Work Environment:  The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform up to 25 lbs. lifting.  Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.  The noise level in the work environment is usually quiet.

Compliance:  Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, and documentation standards.  All duties must be performed in accordance with JFS corporate compliance & HIPPA program.

Jewish Family Services is committed to building a culturally diverse and inclusive environment. EOE/AA Disability/Vet