We have a great opportunity for a Program Manager I in an exciting new on-site Community-Based Family Opportunity Center at our Syracuse, NY location!
Full time position – 40 hours per week Monday to Friday with some evenings required.
Applicant must have lived-experience as a parent or primary caregiver who has navigated multiple child-serving systems on behalf of their child or children with social, emotional, developmental, health, and/or behavioral healthcare needs.
We have a wonderful opportunity for a Program Manager I – Community Based! As a Program Manager, you will be responsible for the overall leadership and management of program operations, including the delivery of quality services. You will coach and mentor the team in order to meet the needs of clients. Also, you will be responsible for the efficiency of the day to day operations of the program including scheduling staff, hiring, training, regulatory compliance (OCFS, OPWDD, OMH, JJS, COA, CMS, etc.,), and safety of youth, families and staff. The Program Manager supports HFA’s Philosophy of Service and works to remove systemic barriers to ensure its implementation.
Essential functions of this job include, but are not limited to:
- Ensure delivery of comprehensive family driven services within communities
- Establish clear, meaningful, challenging, and attainable objectives and expectations that are aligned with those of the organization.
- Aligns the right work with the right people; delegates tasks according to people’s strengths and interests
- Provide staff with coaching, training and opportunities for growth to improve their skills
- Make certain that HFA policies, procedures and all applicable governmental laws/regulations/guidelines are followed
- Develop and implement systems of accountability for both teams and individuals
- Assists in the development of the program budget and is responsible for adhering to the established budget
- Maintains positive funder and regulatory relationships with effective communications and a pro-active approach in working with funder staff
Requirements:
- Bachelor’s degree in a human services related area of study
- Minimum of 3 years of human services and 5 years of supervisor/manager experience
- A valid driver’s license and meet agency driving standards
- Must have lived-experience as a parent or primary caregiver who has navigated multiple child-serving systems on behalf of their child or children with social, emotional, developmental, health, and/or behavioral healthcare needs
Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating great opportunities for our Agency, our people, and to those whom we serve. We offer a competitive benefits package to include very generous paid time off, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, paid holidays, and Employee Assistance Plan, just to name a few of the amazing benefits at Hillside! You’ll be working with great people and great clientele where you can truly make a difference. Apply online, get on board, and grow your career with us. You’ll be so glad you did!
EOE/AA Disability/Veteran
