The Regional V.P. of Housing Services will be responsible for Volunteers of America’s residential programs for homeless and impoverished households in the Greater Rochester and Binghamton regions. The populations served include homeless individuals and families, chronically homeless, veterans, those with mental health and/or substance abuse disorders, parolees, individuals with a history of incarceration and men, women, and children who have suffered trauma. This individual will serve as an enthusiastic leader who establishes and communicates a clear vision and direction to all program staff and ensures that programs excel against funder, licensing and best practice standards. This position is responsible for managing all aspects of the Housing Division, including fiscal viability, quality assurance, delivery of client and programmatic outcomes, and new program development. The Regional V.P. of Housing Services is a hands-on position working with program staff, government funding sources, community partners, and clients to ensure quality care and services are provided to all program participants.
EXPERIENCE AND EDUCATION QUALIFICATIONS
• Bachelor’s degree in social work, business, or related field is required
• Master’s degree preferred with focus in business, management, or non-profit administration, social work or related field
• Senior Level non-profit leadership or business management experience preferred
• At least 3 years’ experience in management and strategic planning roles within residential/housing programs required
• Demonstrated effective use of quality assurance procedures and evidence-based practices
• Strong interpersonal and communication skills with ability to communicate effectively to a variety of constituencies
• Strong prioritization, organization and process development skills
• Positive can-do approach to challenges
• Strong professional ethics, integrity, and accountability in all actions and ensuring transparency in all actions
• Knowledge of federal, state and local employment laws
• Possess strategic focus and operational, implementation and detail oriented perspective
• Possess basic computer skills including proficiency with MS Office products
• Valid NYS Drivers’ license and vehicle for weekly travel between site locations
• Ability to work flexible hours, respond to evening and weekend situations, and travel
